Cancellation and Refund Policy

Members of SynergyStreet Trade may issue written notice of intent to cancel their membership account at any time. Cancellation will be effective 30 days after the receipt of cancellation notice in writing. Email with receipt confirmation is acceptable notice.

All monthly cash and transaction fees due, plus any trade dollars owed become immediately due and payable in cash. The monthly fee is considered earned on the first day of each month. Therefore any member account closed after the first of each month will not be entitled to a refund of the monthly fee for the month of cancellation.

Accounts 60 days past due may be closed by SynergyStreet Trade, at which time any fees, plus trade dollars owed becomes immediately due and payable in cash.

SynergyStreet Trade reserves the right to cancel membership without notice and to terminate members trading privileges for violation of any provisions of the trade agreement, or trading policies.

Initial membership joining fee (if applicable) is a one-time fee, refundable only during the first 30 days of membership. If refunding is necessary, SynergyStreet Trade will refund the membership fee in the form of a check and not crediting of a credit card, if that was the form of payment used by joining member. Refunds will be issued within 10 business days of request by member.

Trade fees or negative balances, (if applicable), incurred during the 30 days will become immediately due, and payable in cash.